![]() Requesting a chargeback through your bank, honestly, isn’t the best idea. If you have contacted your bank, but they don’t see any payment attempts made from our side, please get it touch with Payofix – our payment processing gateway and make sure that you are ready to respond to their phone verification attempts.You will not be double charged because we will cancel your previous queued orders placed under the same name to avoid a duplicate charge. ![]() If you have contacted your bank and approved the transaction, you can now place a new order, try different cards until one works, or select a different payment method on the Checkout page.Once the issue has been fixed, try your payment again.The representative will give you the exact reason for the decline and help you resolve the issue.Do NOT mention any drugs or our online pharmacy website. Let them know the date and amount of the decline. Tell the bank representative that you were trying to pay for some services online but that your payment was declined.Call the support phone number that’s shown on the back of your credit card.Instead, you can tell that your transaction is related to online shopping without specifying a website. Most probably you will need to call your bank to authorize the transaction. Please, make sure you DO NOT mention our website, any drugs or tablets if you speak with your bank representative.
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